In most cases it takes 10 to 15 business days for telepathy to implement our world class VoIP telephone service.
How long should we expect for it to take to install VoIP telephone service?
Can I keep my existing business telephone numbers?
Absolutely! Telepathy Networks can also provide direct dial numbers for each person in your business, or even port over cell phone numbers to work with your new VoIP phone system and reduce the number of calls going to your cell phones, to free up your time and improve your quality of life.
Can Telepathy Networks backup the entire hard drive of my computer real time?
We offer a service for just $17 per month that does just that. Each time you save a file, it is backed up to the cloud. This is really cool because it allows you to view these files anywhere on your mobile phone or tablet through a secure application.
How long does it take to backup all of my data to the cloud?
That depends on a few factors, speed of your Internet connection, amount of data, and speed of your computer. In most cases it takes just a day or two.
Does Telepathy Networks offer a product where my staff can all share and store files together in the cloud?
Yes, we do. This product is called Network Drive Sharing. We offer this in up to 5TB or Up to 10 TB increments, depending on what your company needs.
Does Telepathy Networks offer desktop support on an hourly basis or just monthly plans?
We only offer monthly desktop support plans. There are companies that are reactive support companies, but we are a proactive support company. So, in order to provide the best proactive support, we monitor all computers we support to make sure they have up to date anti-virus and anti-malware software, all windows patches, and layered security from the internet to the workstation. With this approach we can reduce downtime and keep workstations functioning optimally.
I am moving into a new building in January, how much lead time do you need in order to provide us with all of our Category 6, HDMI, and Coaxial Cable wiring?
The sooner the better! We prefer to begin work when you begin your project. This allows us to pull permits, work with Building Management to provide them with all insurance information and to make sure we have all of your site set up exactly the way you want it prior to moving in.
What sorts of Audio/Visual work do you do?
We can install beautiful JVC projectors with the latest electronic remote-controlled screens, surround sound, or even mount large or small televisions anywhere they are needed in your office. Additionally, we can provide the latest in Polycom conferencing technologies to turn your conferencing experience into a world class virtual meeting.
How is network management different from computer support?
Telepathy Networks manages all aspects of our customer’s voice and data network. We work from the MPOE (Minimum Point of Entry) of your building to the desktop to your cloud based devices. Our network management software allows us not only to provide simple remote support to our customers, but to disallow other outside connections, monitor firewalls, monitor switches and monitor wireless access points. In most cases, we know your Internet is down in your office before you do.
Why would our company go with Telepathy Networks instead of hiring an IT guy?
Cost and expertise are the answers here. We are more than just an IT guy, for less money. We focus in on your business needs and goals and work to increase your profitability by leveraging reduced costs for IT products and resources. Our team serves not as your IT guy but your IT department. By having several people who know your business, ready to help you, we can resolve problems quickly, react to threats in a more expeditious manner and let you do what makes you money.